Software support:
Lost registration numbers
New features, improvements
Any suggestions regarding new features, improvements are always welcome, but please make sure that requested feature is a benefit for many users and that this feature is not yet implemented.
Bug reports
When sending bug reports please include as much information as possible:
- steps needed to be done to reproduce bug
- describe incorrect behavior
- describe expected behavior
- include crash logs
Help on using programs
HexCat is always happy to troubleshoot any problems users may have, but please note that very often a problem can be solved by customer on his own. Solving problems takes time that could be otherwise used on further development of software. Before you send email for support, please make sure you have checked that FAQ doesn't solve your problem.
Contact
Contact email: contact@hexcat.com